Data Security and Protection

At Bienka Architecture, the integrity and confidentiality of our project and client information is a fundamental priority. We implement rigorous protocols in all phases of our work.

BIM Data Protection

All BIM models and structural data are stored on secure servers with end-to-end encryption and role-based access control.

Access Management

Multi-factor authentication systems and granular permissions ensure only authorized personnel access sensitive project information.

Secure Transactions

Billing and payment processes are conducted through certified gateways, complying with the highest standards of financial security.

Incident Response

We have a documented protocol for the identification, containment, and notification of any security incident within a maximum of 24 hours.

Commitment to Confidentiality

Our security policies are aligned with industry best practices and are reviewed periodically. For more details, consult our Privacy Policy.

Support and Customer Service

At Bienka Architecture, your project is our priority. We offer multiple contact channels and are committed to a swift response time to ensure the continuity and success of your structural planning and BIM modeling.

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Email

For detailed inquiries, document submission, and specialized technical support in BIM and structural analysis.

Email:

info@bienkaarchitecture.com

Response SLA: 24 business hours

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Direct Phone

Personalized attention for emergencies, meeting coordination, and immediate inquiries about your project.

Phone:

+34 991-94-0592

Hours: Mon-Fri, 9:00-18:00

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Head Office

For in-person meetings, blueprint reviews, and coordination of large-scale projects. An appointment is required.

Address:

Rúa Marta, 38, 79º D

Appointment: Contact via email or phone

Have a frequent question?

Check our Frequently Asked Questions (FAQ) section for quick answers about BIM methodology, load analysis, timelines, and sustainable materials.

Go to Frequently Asked Questions
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